The fifth China Automotive Quality Technology Conference is held in Shenyang. [Photo provided to gojilin.gov.cn]

The fifth China Automotive Quality Technology Conference was held from July 16 to 17 in Shenyang, Northeast China's Liaoning province, under the guidance of the State Administration for Market Regulation and hosted by the China Association for Consumer Products Quality and Safety Promotion.

Themed around global automotive quality management, the event brought together nearly 600 domestic and international experts and government leaders.

Zhang Bo, director of quality assurance at FAW-Volkswagen, speaks at the conference. [Photo provided to gojilin.gov.cn]

Zhang Bo, director of quality assurance at FAW-Volkswagen, delivered a keynote speech titled "Digital Transformation Drives Automotive Quality Reform", introducing FAW-Volkswagen's digital, customer-oriented, preventive quality management system that covers the entire value chain from R&D to manufacturing to market.

He highlighted the company's pioneering efforts in building a customer complaint aggregation platform, restructuring quality inspection standards to match Chinese user habits, and updating localized part approval standards. These innovations, based on real-world scenarios and intelligent systems like QIS, have shortened issue resolution times by 15 percent over two years.

FAW-Volkswagen's forward-looking approach has earned it major accolades, including the 2023 CAQ Quality Technical Award and the 2024 China Automotive Quality Management Award.